Hi gang, I was hoping someone on the forums could shed some light as I don't know who else to turn to. I'm not getting replies from support or BlueGrassNetworks (I'm willing to pay for help!)
Installed Thirdlane MTE and installed a license a few weeks ago after deciding we would be selling Thirdlane to clients from now on, updated to 7.4.1.1 when it came out and added myself and another tenant. Noticing that when I log in as admin or he logs in as his tenants admin, there's a huge delay in page load and it locks us out of clicking on anything for almost a minute. This seems to happen anytime I either log into the site (or going to TL from WebMin), switching between tenants, or simply refreshing the page on my current tenant. I suspect it's possibly the system monitor charts and I think I see the JavaScript plugin called HighCharts which might be causing the problem.
Anyone ever have this issue?
Seems to be all major
Seems to be all major browsers, IE, Chrome, FF. I notice that if I completely wipe out my cache, it seems to prevent the hang, but only for that first time loading :/
ick , i tried using the
ick , i tried using the backticks for the code as specified in MarkDown syntax and it appearntly didnt work and Now i can't edit my post! Sorry for the massive post! :(
don't know what this could be
don't know what this could be - but we could take a look if you can give us access to the box - please contact me directly
Hi Alex, ,missed you lol,
Hi Alex, ,missed you lol, Please delete. I did try e-mailing you direct and the reseller email, I'll try again now
Hey Alex, how should I
Hey Alex, how should I contact you? I just realized I have sent quite a few emails with no reply, don't know if I'm sending them to the correct place?
Matt, I deleted your large
Matt, I deleted your large post.
Still don't know what could be causing this - does this happen all the time or just sometimes and randomly?
Could you please send us an ip of your server?
my email alex at thirdlane.com
I'm on 7.3.3.6 and I have to refresh the log in page often, but other than that I don't have any loading issues. I am using chrome and firefox. Does this happen using all browsers or just specific ones?