Topic: IVR rerecord option [Comments: 3]
Jasril
Wed, 05/18/2011 - 15:33 | IVR rerecord option
if there were an option in the IVR dropdowns to rerecord the greeting for the IVR that is playing (with some sort of password authentication of course) that would be pretty useful for the customers who don't feel like recording a greeting ahead of time, then emailing it to me, and telling me which of their IVR's they want the greeting in... and it also helps keep me from making a different feature code for each IVR greeing in their tenant
Wed, 05/18/2011 - 22:42 | also an option to have a
also an option to have a greeting repat a set number of times would be nice
Thu, 05/19/2011 - 19:18 | there is, its under media
there is, its under media files, you can re-record any recording in that list
Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com
Thu, 05/19/2011 - 22:28 | i mean an option for the user
i mean an option for the user to rerecord it through their phone (without the use of a web interface) currently i am making a feature code for each recording used in an IVR and associating it to one of the button presses in said IVR itself (IE pressing # while in the IVR then entering a password to rerecord the greeting on the fly)