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nitesh115
nitesh115's picture
Joined: 2016/08/20
Points: 0

Hi All, I have an issue were if I dial the number 011xxx it will on take the first 6 digits (011447) when the number is longer than that. Now If I dial the number in the phone and then press the DIAL it works. The first way is if I pick up the handset.

Any help would be greatly appreciated.

mattdarnell
mattdarnell's picture
Joined: 2007/10/25
Points: 30

This would be with the dial plan of the phone. You will need to get into the CLI and edit the appropriate file in /etc/asterisk/provisioning so the generated config files will be correct.

volodya
volodya's picture
Joined: 2017/01/05
Points: 230

That will be a solution if phone is configured to get provisioning files from the system. Please note that you should be copying template files from /etc/asterisk/provisioning to /etc/asterisk/user_provisioning and modify them there. In other case they will be overwritten on appropriate template package update.

nitesh115
nitesh115's picture
Joined: 2016/08/20
Points: 0

This issue got resolved with me updating to the latest version from the previous. Really weird.