By partitioning the Asterisk PBX platform Thirdlane Multi Tenant PBX allows Internet Telephony Service Providers setup and manage multiple independent PBXs using one or more Asterisk servers, optimize resource use, reduce cost, and offer their customers powerful PBX features in a secure hosted environment. It offers ease of service provisioning and management to service providers and advanced functionality to their customers.
Thirdlane Multi Tenant PBX open architecture and extensive API (application programming interface) simplify the process of integration with service provider portals, billing systems, CRMs and other components within service provider service infrastructure.
Key features of Thirdlane Multi Tenant PBX:
- High- Availability, Redundancy and automatic failover are at the core of Thirdlane solutions. Configured during installation or added as needed they address the demands of businesses with critical communications requirements.
- Support and Auto-Provisioning of Popular Phones. Thirdlane PBX is available with sample templates for auto-provisioning of Aastra, Cisco, Linksys, Polycom, Snom, VTech and Yealink phones and ATAs. Partners and customers can easily customize these templates or add new templates to support additional types of devices.
- REST API for provisioning and management of Thirdlane Mulit Tenant PBX components and extending base functionality by creating custom applications. To use Thirdlane REST API developers can use any programming language capable of submitting secure HTTP requests..
- Salesforce, Zoho, Sugar CRM, Zendesk, Freshdesk and other CRM and service desk applications telephony integration is available out-of-the-box, with CRM options configurable individually for each customer. Other CRMs can be easily added to accommodate customers with existing CRMs as well as the customers looking for a new CRM solution for their business.