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vcg5090's picture
Joined: 2010/08/31
Points: 0

Is it currently possible to add voicemail transcription and send in an email with thirdlane?

eeman's picture
Joined: 2007/11/06
Points: 290

sorta. This is done with a 3rd party service. Usually the way it works is that service sets up an email account..

which you point back to the user's actual email address. Then in thirdlane's VM -> email setting you use the address. The 3rd party service will transcribe the message and forward the transcription onto the email address setup in its settings.

Erik Smith
Thirdlane/Asterisk Support available