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wu
wu's picture
Joined: 2021/06/02
Points: 0

configuration manager version: 11.1.3.40

incoming calls drop

setup a trunk: incoming calls drop after 30 seconds

not sure if anyone else have similar case

wu
wu's picture
Joined: 2021/06/02
Points: 0

if anyone like to help me, I can send pcap file

Attached file: 

volodya
volodya's picture
Joined: 2017/01/05
Points: 280

Hello,

Did you ask your carrier why do they reject the request? Some aspects of it can be adjusted with trunk settings. This might be also an interoperability issue.

Please send your SIP packet capture to support@thirdlane.com so we could take a look at it.

wu
wu's picture
Joined: 2021/06/02
Points: 0

volodya fixed this, thank you very much!
the code change will be applied to future version. great ! it work now