4 posts / 0 new
Last post
mattdarnell
mattdarnell's picture
Joined: 2007/10/25
Points: 10

We created a template and are getting the error:

"Default Time Zone for this Model is not specified in Translation Map or Translation Map does not exist"

In the template it is set to "default"....We are in Hawaii, GMT -10 with no daylight savings.

In personal preferences I set the Time Zone to 'Pacific/Honolulu' and it will switch back to 'Default Time Zone.

Do I need to add HST?

mattdarnell
mattdarnell's picture
Joined: 2007/10/25
Points: 10

Screens shots attached

Attached file: 

andrewtelligentsys
andrewtelligentsys's picture
Joined: 2018/06/21
Points: 0

I am also running into this issue. Although in my case, it is because I am not able to add a second line key to an extension manually. I had hoped that by using a template it would successfully show an additional line key, but I ran into this error.

Phone model in question is a Grandstream GXP2170. Doesn't appear to respect having added line keys under Device Provisioning. And if I try to add a BLF or Speed Dial, I get
"Server returned error code = -1
File "gs_gxp2170_mpkspeeddial.cfg" or "gs_gxp2170_mpkblf.cfg" required for provisioning of "Grandstream GXP2170" is missing.

chrisc@accentse...
chrisc@accentservices.com's picture
Joined: 2018/05/07
Points: 0

The base provisioning files for the Grandstream GXP phones are not complete. We had to have the provisioning files custom built by a consultant to properly provision from the server. The base Thirdlane 2170 provisioning file specifically does not support any functions on the programmable VPK's.