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acraft
acraft's picture
Joined: 2015/08/31
Points: 0

Calls are not being recorded when pressing "*9". The call is displayed under Recorded Calls, but there is no recording. The option to Record by pressing "*9" is selected on the extension. Calls are recorded fine when Record All Calls is selected. We're on version 8.3.1.2 patched for memcached. Any assistance would be appreciated.

Andrew

thirdlane
thirdlane's picture
Joined: 2007/02/07
Points: 320

We are looking into this, thanks for reporting!

Alex Epshteyn
Third Lane Technologies
Multi Tenant Asterisk PBX