6 posts / 0 new
Last post
matthewmalk248
matthewmalk248's picture
Joined: 2015/08/09
Points: 30

Hey gang, does anyone know if the caller ID Name can be populated into the CRM pop-up URL? Currently the only thing in the documentation is ${PHONE} for the phone number. I'm currently forced to use iSymphony's CRM pop-up feature as a supplement for CRM Pop-Ups until I figure this out.

mattdarnell
mattdarnell's picture
Joined: 2007/10/25
Points: 20

In the dialplan can you rewrite that field with the name?

matthewmalk248
matthewmalk248's picture
Joined: 2015/08/09
Points: 30

As in completely replace the number itself with the name?

mattdarnell
mattdarnell's picture
Joined: 2007/10/25
Points: 20

Put the number in a temp variable, populate that field with the name, do the look up, then repopulate the number in that field.

mattdarnell
mattdarnell's picture
Joined: 2007/10/25
Points: 20

Might be possible

matthewmalk248
matthewmalk248's picture
Joined: 2015/08/09
Points: 30

Thanks matt I'll tinker with the Chrome plug-in code if I can get figure it out.
Was just hoping/wondering if it was available natively with the Plug-In