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moshe
moshe's picture
Joined: 2008/11/30
Points: 10

Hi
could it be add a check box to use original Caller ID and a check box for call confirmation into the IVR/Voice Menu[Dial Phone #] as well as at [Additional Numbers to ring] or [Other numbers to dial] in hunt list and a ring group

hostedip
hostedip's picture
Joined: 2009/01/29
Points: 0

I have mostly done this with a new outbound route e.g. 7+number that will replay the caller id.

With the outbound route, I created a couple scripts that together don't overwrite the caller id.

Works well for us. Will share the scripts if you like.

moshe
moshe's picture
Joined: 2008/11/30
Points: 10

Thanks

my email address is mbt11211 at yahoo dot com

It is appriciated

ryan.tuttle
ryan.tuttle's picture
Joined: 2009/01/27
Points: 10

I would like to see this script as well, I'm working on a hosted IVR system and this is the last piece of the policy. ryan.t at rio dot com

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