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trinicom
trinicom's picture
Joined: 2008/12/11
Points: 20

Hey Gang,
As a hosted VoIP provider I have been under more pressure to have a Operator Panel with our offerings, and SMS texting. In fact have lost some deals and customers due to not having some of the bells and whistles like the competition.
How many of you folks would like to see this functionality built into Thirdlane multi and single editions?
If we could get a show of hands of who is interested the fine folks at Thirdlane might get motivated in getting it going.
So please respond to this if you think this could help your business.
cheers!
Keith

(I posted this in new features and not sure if anyone read it, so putting it over here)

matthewmalk248
matthewmalk248's picture
Joined: 2015/08/09
Points: 30

We currently use iSymphony with mixed results, but would love to have it built in (especially into Connect) I was actually meaning to post this exact question but got distracted.

Definitely an upvote for Thirdlane Operator panel! +1

acraft
acraft's picture
Joined: 2015/08/31
Points: 0

We too are using iSymphony. We've had a few issues with it and would also love to see an operator panel built into Thirdlane MTE.

Upvote here!