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Hunt List Recording

Posted by acraft on Tue, 01/05/2021

In the older versions of Thirdlane we were able to use the Mix Monitor command below to record hunt list calls, but that hasn't worked since we upgrade to Version 8 MTE.

MixMonitor(in-2222-${STRFTIME(,,%F-%H-%M-%S)}-${CALLERID(num)}${TL_DASH}${tenant}.WAV,b)

We're getting around this currently by sending calls to a "dummy" extension that is set to record, which forwards to a feature code that sends the call to a hunt list. Though this works, it's problematic and causes several CDR entries for one call. Does anyone know of a command or alternate way to record hunt list calls? It would be nice to have that as a built in option on future releases. We're running MTE 10.1.2.2.

Any help is much appreciated.

Andrew


Submitted by acraft on Mon, 01/11/2021 Permalink

Thanks Volodya, that works well. I notice it mentions that extension based ring groups may be deprecated in the future. I'm a little hesitant to use these if that's the case. Is that still the case for them?