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acraft
acraft's picture
Joined: 2015/08/31
Points: 0

We found that if you try to listen to a selective recorded call that was done by pressing *9 when logged into the portal as an individual extension, you get an error "Forbidden" in your web browser. You can listen to these calls fine if logged in as an administrator.

If it's a call that was recorded automatically (record all calls is set), then you can listen to the recording normally when logged in as an individual extension.

Thanks,

Andrew

volodya
volodya's picture
Joined: 2017/01/05
Points: 190

Hello Andrew!

What Communications Manager version are you currently using?

acraft
acraft's picture
Joined: 2015/08/31
Points: 0

We're on 9.1.2.37

volodya
volodya's picture
Joined: 2017/01/05
Points: 190

We found the problem. This will be fixed in next release.

Thank you.