Another probably elementary question I'm afraid!
I have recorded custom greetings for an asterisk mailbox and this is played appropriately when a caller is passed to the mailbox. After they have heard this however asterisk plays 'Please leave your message after the tone, when done press the pound key'
I dont need this second announcement - but I have been unable to prevent asterisk from playing it. Reading around the subject it appears that an s option should prevent this from happening but I cant find where in the configuration files (or PBX Manager interface) this switch should be used. It doesn't work if it is simply used in the 'additional options' field of the mailbox setup screen.
Does anyone have any suggestions as to how I might achieve this relitively simple task?
Thanks in advance,