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jkeegan123
jkeegan123's picture
Joined: 2015/09/25
Points: 10

Hello,

As title indicates, CDR reports for calls that are routed to a HUNT GROUP show destination "s" when a call is answers, even though someone did pick up the call.

How can I get a CDR that shoes who picked up the call, even when a HUNT GROUP is distributing the call?

I'm on v9 with calls routing to a TIME BASED route group, and the target is a HUNT GROUP with about 10 handsets in the hunt.

Thanks!