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mattdarnell
mattdarnell's picture
Joined: 2007/10/25
Points: 10

An extension is set to record calls but can not listen to them via the Connect Client.

They can listen via the user panel.

When you try to download a call via the client you get a 4K HTML file, attached in the next post. If you click the play button, it changes to pause but nothing happens.

We have a let's encrypt certificate.

mattdarnell
mattdarnell's picture
Joined: 2007/10/25
Points: 10

I added the .txt extension so I could upload it.

Attached file: 

mattdarnell
mattdarnell's picture
Joined: 2007/10/25
Points: 10

Actual file name is - recording.wav&websid=ConnectWebApp&download=1

agrunev
agrunev's picture
Joined: 2013/12/05
Points: 30

Hello Matt,

We'll check it. Thanks for your report.

Andrey Grunev,
Software Engineer at Thirdlane

mattdarnell
mattdarnell's picture
Joined: 2007/10/25
Points: 10

Still have this issue with Connect 1.3.1