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Caller-Id Changes Display

Posted by jucha on Sun, 01/27/2008

Hi,
How i do to change caller-id display to show another string like SecuritySocial.
Example.
Incoming Call
IVR play 'Enter your security social number'
Getting digits
Change Display.
Sofphone show '16710087'

Can i assing for each extension a limited numbers of channels for multilines phones.?

Thank you


Submitted by mattdarnell on Thu, 01/31/2008 Permalink

Juncha,

That type of thing can definitely be done.

You would have to write a few lines of custom code & integrate it into the scripts. You would also need to record a few prompts; check for valid input, confirm input etc.

If you really need it, you could post a bounty & someone might take it up.

-Matt