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Wender
Wender's picture
Joined: 2010/01/06
Points: 0

Hi,

I have made the following setup,
on the multi tenent edition i made extension 10
in the user panel i have set,
Call Forwarding on Busy enabled to extension 11,
and
Ring my phone and if it is not answered in 10 secs to extension 12

when i call extension 10 while it is busy extension 11 rings for 10 seconds, after that it goes to the voicemail of extension 10.

while what the costumer wishes is that after 10 seconds phone 12 would be ringing and maybe even with extension 11.

eeman
eeman's picture
Joined: 2007/11/06
Points: 290

you just arent doing it correctly, you shouldnt try to stack CFB and FMFM. Maybe you should either consider FMFM by itself where all phones are sequential or a huntlist, or tl-multidevice-exten

Erik Smith
dCAP
Thirdlane/Asterisk Support available
esmith.bgnv@gmail.com

Wender
Wender's picture
Joined: 2010/01/06
Points: 0

Eeman,

using FMFM by itself where all phones ring sequential is not what the customers want, because that way 3 phones will ring while 1 is being called this will annoy the customer, he only wants this to happen if the phone is bussy or isnt picked up after 10 sec,

its about internal calls so we cant use huntlist for that can we? unless we make feature extensions for this.

what is this multidevice-exten how would i set this up and what does it do and how would i set this up ?

eeman
eeman's picture
Joined: 2007/11/06
Points: 290

you can say ring phone 1 for 10sec then ring all other phones sequentially or simultaneously in FMFM.

Erik Smith
dCAP
Thirdlane/Asterisk Support available
esmith.bgnv@gmail.com