What is Thirdlane Multi Tenant PBX?
Thirdlane Multi Tenant PBX is a multi tenant PBX for use in a hosted environment. It is a complete Linux distribution and includes Asterisk, Webmin and Thirdlane Multi Tenant PBX Manager GUI.
What is Thirdlane Multi Tenant PBX?
Thirdlane Multi Tenant PBX is a Multi Tenant IP PBX software addressing the needs of Internet Telephony Service Providers. It is based on Asterisk - the world most popular open source PBX framework and is available s a 64bit CentOS Linux distribution. It includes Thirdlane Communications Manager MTE (multi-tenant edition) web GUI, and other components. It allows hosted telephony service providers to achieve higher resource utilization by running multiple virtual PBXs on the same core PBX instance.
What is Thirdlane Communications Manager and what is Thirdlane Communications Manager MTE?
Thirdlane Communications Manager is a web based graphical user interface for PBX management. Thirdlane Communications Manager is component of Thirdlane PBX and Thirdlane Communications Manager MTE (multi-tenant edition) is a component of Thirdlane Multi Tenant PBX..
Does Thirdlane Multi Tenant PBX use virtualization (i.e. VMware or XEN) to create virtual PBXs?
OS level virtualization would be impractical for managing a large number of small virtual PBXs. Thirdlane Multi Tenant PBX implements its own PBX virtualization/partitioning thus incurring no overhead and achieving higher capacity and better performance.
What is the difference between Thirdlane Multi Tenant PBX and Thirdlane Multi Tenant PBX Manager?
Thirdlane Multi Tenant PBX Manager is a GUI that is packaged as a Webmin module for ease of installation. Thirdlane Multi Tenant PBX is a complete Linux distribution and includes Asterisk, Webmin and Thirdlane Multi Tenant PBX Manager GUI.
Is Thirdlane PBX Open Source?
Thirdlane PBX is not Open Source but at its core it uses 64bit CentOS Linux and Asterisk - world most popular Open Source PBX platform. Unlike some other Asterisk based solutions Thirdlane PBX allows secure access to the operating system and key telephony components. This is a key differentiator that gives Thirdlane partners ability to customize or integrate Thirdlane PBX beyond that of the typical PBX appliances.
What are the prerequisites for using Thirdlane Multi Tenant PBX?
None. Just download and install it - all the components required for running a virtual multi-tenant PBX are included.
What hardware should I use?
Thirdlane products can be deployed on a variety of hardware or virtual machines, so it really depends on your requirements. You should read general hardware guidelines for running Asterisk and make sure that your hardware is compatible with CentOS 6.4 operating system.
Which versions of Asterisk are supported?
Thirdlane PBX and Thirdlane Multi Tenant PBX were tested with and currently include Asterisk 1.8.X. We will be also supporting Asterisk 11.X as soon as we can confirm its stability and interoperability with other Thirdlane PBX and Thirdlane Multi Tenant PBX components.
Can I modify configuration files created by Thirdlane PBX?
You rarely need to do this because all the PBX configuration can be performed using Thirdlane Communications Manager web GUI. You can further extend Thirdlane PBX features and functionality by writing new, or cloning and customizing existing Thirdlane PBX scripts - call management building blocks (see documentation for details).
How do I update Thirdlane PBX
Updating Thirdlane PBX and Thirdlane Multi Tenant PBX is very easy and allows you to perform a complete update - from operating system to all the Thirdlane managed components. Note that in order to get updates and use the latest versions of Thirdlane software you have to be current on your license. License status is available on the License page of Thirdlane Communications Manager web GUI.
How do I install Thirdlane PBX or Thirdlane Multi Tenant PBX?
You can download Thirdlane PBX or Thirdlane Multi Tenant PBX ISO from this site, burn a CD if needed, and install on your hardware or in a virtual machine. Free trial will run for 30 days and can be converted to production by installing an appropriate license.
Is there a quick way to set up multiple extensions?
Yes, you can enter a list of users and their extensions in a spreadsheet and use “Bulk Generator” to generate multiple extensions. Another time-saver whenusing Bulk Generator - if you specify users' external (direct) phone numbers (DIDs) and users' handsets MAC addresses, Bulk Generator will generate Inbound Routes, and configuration files to auto-provision users' phones (see documentation for details).
What types of handsets are supported?
Thirdlane PBX works with any standard SIP phones and can auto-provision and generate configuration files for Aastra, Cisco, Linksys, Polycom, Snom, and Yealink phones and ATAs.