Thirdlane PBX features
Unlike other Asterisk based PBXs, Thirdlane PBX comes fully-equipped with every feature you’re likely to want – no “enhanced version” up-charges needed.

System Administration
  • Multi-server Administration
  • Multiple Administrators
  • Fine Grained Permission System
Core PBX Features
  • Extensions
  • Feature Codes
  • PSTN/IP Trunks
  • Multi-Level IVR Auto Attendants
  • Music On Hold
  • Schedules
  • DIDs and Inbound Routes
  • Outbound Routes
  • Trunk Failower
  • Ring Groups
  • Hunt Lists (lists of ring groups)
  • Call Screening
  • Call Recording
Voicemail Features
  • Maiboxes
  • Voicemail to Email Forwarding
  • Message Waiting Indicator
  • Multiple Voicemail Folders
  • Web Management of Voicemail Recordings
Call Center Features
  • ACD Queues
  • Orderly Queue Handling
  • Local and Remote Agents
  • Call Recording
Call Features
  • Caller ID Blocking
  • Call Screening Based on Caller ID
  • Call Forward on Busy
  • Call Forward on No Answer
  • Call Forward Follow Me (concurrent or linear)
  • Call Forward Follow Me Based on Caller ID (concurrent or linear)
  • Call Transfer
  • Call Parking and Retrieval
  • Do Not Disturb
  • One Touch Call Recording
  • Virtual Extensions (pure forwarding)
Automatic Phone Provisioning
  • Multiple Provisioning Options (TFTP, HTTP, etc)
  • Templates for Popular Phones
  • Extensible Templating
  • User defined templates
Media Files Management
  • Music-on-Hold Management and Upload
  • Click-to-Call Recording of Messages
Built-in Update Management
  • Current Version Check
  • One-Click Software Update
  • One-Click Script Library Update
Billing
  • CDRs
Directory
  • Company Directory
  • Enhanced Directory
  • Personal Contact Lists
Conferencing
  • Conference Rooms
  • Both Fixed and Dynamic Rooms
  • Personal Conferences
  • Real-time Conference Management
Power-User Tools
  • Web Access to Asterisk Command Line Interface
  • Web Access to Asterisk Manager Interface
  • Direct Editing of Configuration Files
  • Script Library Management
Convenience Features
  • Bulk Generation of User Extensions
  • Phones Auto Provisioning
  • Automatic DID Routing
  • Phone Templates
End User Portal
  • Voicemail Configuration
  • Access to Voicemail Messages
  • Access to Call Recodings
  • Caller ID Blocking
  • Call Screening Based on Caller ID
  • Call Forward on Busy
  • Call Forward on No Answer
  • Call Forward Follow Me (concurrent or linear)
  • Call Forward Follow Me Based on Caller ID
  • Do Not Disturb
  • One Touch Call Recording
  • Access to Directory with Click-to-Call
  • Personal Contact Lists with Click-to-Call
  • CDR with Click-to-Call
  • Language Selection
Extensibility
  • Unique Script Based Approach
  • Thirdlane's Script Library
  • Custom User Scripts
  • Script Sharing
End User Applicatons
  • Outlook Integration
  • "Thirdlane Dialer" Dialer Toolbar
  • Single Sign-On
  • Secure Call Management
  • Screen Pops
  • CRM Integration
Backup
  • Scheduled Backup
  • Selective Backup
  • Web Based On-Demand Backup and Restore
Customization
  • Multiple Language Support
  • Branding
  • Multiple Themes
  • Link Management
Support
  • Enhanced Customer Support
  • Comprehensive Documentation
  • FAQs
  • Forums