Topic: Long Pause till ivr start [Comments: 4]
moshe
Thu, 01/08/2009 - 20:43 | Long Pause till ivr start
i have TL MTE and several tenants have the same issue that the ivr menu dos not start before 4.5 5 seconds which is enjoying, its silent even if they check the ring while waiting box and they selected 1 sec to start
any advice
Fri, 01/09/2009 - 05:04 | it might not be the ivr,
it might not be the ivr, create a feature code that calls the same ivr and dial that extension. that will tell you if its the ivr code or something else.
Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com
Fri, 01/09/2009 - 07:33 | you are right its not the
you are right its not the ivr
do you what it might be and whats the best solution for it
Moshe
Sat, 01/10/2009 - 00:10 | it could be call setup time
it could be call setup time from your itsp...
how are you connected and is your mte on public ip?
Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com
Sun, 01/11/2009 - 06:11 | Yes I em set up on public
Yes I em set up on public ip
I don't think its my itsp since some ivr dos start immediately
Moshe