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IVR rerecord option

Posted by Jasril on Wed, 05/18/2011

if there were an option in the IVR dropdowns to rerecord the greeting for the IVR that is playing (with some sort of password authentication of course) that would be pretty useful for the customers who don't feel like recording a greeting ahead of time, then emailing it to me, and telling me which of their IVR's they want the greeting in... and it also helps keep me from making a different feature code for each IVR greeing in their tenant


Submitted by Jasril on Thu, 05/19/2011 Permalink

i mean an option for the user to rerecord it through their phone (without the use of a web interface) currently i am making a feature code for each recording used in an IVR and associating it to one of the button presses in said IVR itself (IE pressing # while in the IVR then entering a password to rerecord the greeting on the fly)