Topic: iSymphony Recorded calls format [Comments: 1]
trinitel
Thu, 01/26/2012 - 13:15 | iSymphony Recorded calls format
Hello,
is there a way to specify the recorded calls format exactly to match the thirdlane format so it will show correctly in Thirdlane portal?
I have managed to set it this way:
out-%EXT%-%DATE_TIME_FORMAT[yyyy-MM-dd-HH-mm-ss]%-%CID_NUMBER%-%TENANT%
but that's only apply for outgoing calls.
Incoming calls should looks like this:
in-%CID_NUMBER%-%DATE_TIME_FORMAT[yyyy-MM-dd-HH-mm-ss]%-%EXT%-%TENANT%
but there is no option to set 2 formats...
Is there some other way?
Thanks
Peter
Trinitel Ltd
www.trinitel.co.uk





Mon, 01/30/2012 - 12:46 | no, isymphony doesnt know one
no, isymphony doesnt know one direction from the other, but setting it the way you did at leasts gets them in the GUI
Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com