Topic: IP 501 tftp issue [Comments: 6]
schat@schat.net
Thu, 03/11/2010 - 10:53 | IP 501 tftp issue
I am running polycom ip 501 phones on a remote customers network
When the phone tries to download its config files from my tftp server I get a connection refused on my tftp log.
When I bring the phone and plug it into my network it works fine and download the config files.
Any Ideas?
Thanks in advance.
Mar 11 10:50:45 voip atftpd[29753]: tftpd_file.c: 335: recvfrom: Connection refused
Mar 11 10:50:47 voip atftpd[29753]: Fetching from 10.150.14.249 to 0004f212deb0-app.log
Mar 11 10:50:47 voip atftpd[29753]: recvmsg: Connection refused
Mar 11 10:50:47 voip atftpd[29753]: tftpd_file.c: 335: recvfrom: Connection refused
Mar 11 10:50:49 voip atftpd[29753]: Fetching from 10.150.14.249 to 0004f212deb0-app.log
Mar 11 10:50:49 voip atftpd[29753]: recvmsg: Connection refused
Mar 11 10:50:49 voip atftpd[29753]: tftpd_file.c: 335: recvfrom: Connection refused
Mar 11 10:50:51 voip atftpd[29753]: Fetching from 10.150.14.249 to 0004f212deb0-app.log
Mar 11 10:50:51 voip atftpd[29753]: recvmsg: Connection refused
Mar 11 10:50:51 voip atftpd[29753]: tftpd_file.c: 335: recvfrom: Connection refused
Mar 11 10:50:53 voip atftpd[29753]: Serving CONTACTS/0004f212deb0-directory.xml to 10.150.14.249:1053
Mar 11 10:51:03 voip atftpd[29753]: Serving CONTACTS/0004f212deb0-directory.xml to 10.150.14.249:1054
Mar 11 10:51:13 voip atftpd[29753]: Serving CONTACTS/0004f212deb0-directory.xml to 10.150.14.249:1055
Mar 11 10:51:23 voip atftpd[29753]: Serving CONTACTS/000000000000-directory.xml to 10.150.14.249:1056
Mar 11 10:51:33 voip atftpd[29753]: Serving CONTACTS/000000000000-directory.xml to 10.150.14.249:1057
Mar 11 10:51:43 voip atftpd[29753]: Serving CONTACTS/000000000000-directory.xml to 10.150.14.249:1058
Thu, 03/11/2010 - 19:10 | some firewalls do not support
some firewalls do not support tftp behind NAT, BSD based firewalls are one example. I reccomend FTP as the provisioning method for polycom phones.
Erik Smith
CTO
BluegrassNet Voice
dCAP
Thu, 03/11/2010 - 20:52 | Thank you
Thank you
Thu, 03/11/2010 - 23:02 | DHCP Ftp
Is it possible to give the ip 501 ftp settings automatically via dhcp?
Fri, 03/12/2010 - 00:04 | yes its still the
yes its still the tftp-server-name value
# VOICE Subnet
subnet 172.16.100.0 netmask 255.255.255.0 {
option time-servers 172.16.100.1;
option ntp-servers 172.16.100.1;
option time-offset -18000;
option tftp-server-name "172.16.100.1";
option routers 172.16.100.1;
authoritative;
range 172.16.100.100 172.16.100.200;
}
Erik Smith
CTO
BluegrassNet Voice
dCAP
Wed, 03/17/2010 - 00:51 | Login info
Can you pass login info user name and password or do you set it to anonymous?
Wed, 03/17/2010 - 01:25 | default polycom user/pass =
default polycom user/pass = PlcmSpIp / PlcmSpIp
the admin guide shows the user/pass syntax for dhcp
Erik Smith
CTO
BluegrassNet Voice
dCAP