Installing Flash operator panel with ThirdLane

I would rather run the unlicensed/free version of isymphony than run FOP. It just doesnt work well, and is very slow to report the real state of an extension. It takes a while to show a phone on a call and subsequently shows an extension busy for some duration after the call actually ended.

Thank you for your reply. I ended up paying the FOP developer to install it for me... guess I shoulda waited for a response first.

Oh well... Live and learn

Does Isymphony work with the MTE Edition of thirdlane

I am running it with MTE, just make sure the tenants in isymphony are named identically to the tenant name within thirdlane. Additionally when you enter the extension number (ex 512) the channel automatically creates itself as SIP/512, you need to add the dash and tenant name here. Example, if your tenant name in thirdlane is bgnv then the extension area would appear as:

Extension: 512

Peer: SIP/512-bgnv

Voice Mail Box: 512@default-bgnv

Erik,

How are you selling this to your customers?

Is it included, or is there a charge per month or 1 time.

Thanks,

Chris

a little of both, there is a setup charge to cover the tenant license and then add to the per/month cost of the extensions.

I have everything working accept when I try to place a call from isymphony and it rings the extension but as soon as I pick up the call the call drops. Could you please let me know how you setup your tenants and profiles so I can verify that I have it setup correctly.

Thank you,

so you have it working with MTE? did you include the isymphony.conf in extensions.conf?

Ok, so I just had to change the tenant contexts to "from-internal-".

dont forget the redirect context is from-inside-redir-tenant