How about a customer notes page
IVSCOMM

Sun, 07/20/2008 - 20:25 | How about a customer notes page

How about a customer notes page that we can edit to keep track of special setups or programming quirks for each of our customers. I figure since asterisk is all text based what's the big deal for a section that lets us write a little note about that customer. Like why we programmed their auto attendant that way or what their DID's are stuff like that.
Shawn

eeman

Mon, 07/21/2008 - 05:03 | you should have a look at

you should have a look at vtiger CRM. I think you'll want to keep everything there. its extremely useful for not just notes but documents (like the singed LOA to port their numbers, 911 documents they signed off on etc). Plus it has a trouble ticket system so you can track a customer's issues etc.

Erik Smith
CTO
BluegrassNet Voice
dCAP

George

Mon, 07/21/2008 - 17:30 | How about a customer notes page

I'd like to see the Tenant and extension home page with an editable area, for New, added feature, big fix's etc etc all things that customer would be able to see

also removal of the TL administration documents as 1 they are for installers not administrators and should be there and very hard to follow and really get the answers a tenant admin would be looking for. turn the display off leave the home page blank..

George