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mcampbell@1poin...
mcampbell@1pointcom.com's picture
Joined: 2015/05/20
Points: 0

Another new error we've never seen popped up today:

WARNING[15392][Unique Call ID] res_memcached.c: mcd_read: memcached pool error: 31

thirdlane
thirdlane's picture
Joined: 2007/02/07
Points: 430

Was this just once or it happens frequently?

Alex Epshteyn
Third Lane Technologies
Multi Tenant Asterisk PBX

mcampbell@1poin...
mcampbell@1pointcom.com's picture
Joined: 2015/05/20
Points: 0

I see it in the logs 14 times yesterday...

mcampbell@1poin...
mcampbell@1pointcom.com's picture
Joined: 2015/05/20
Points: 0

Every day this error comes up multiple times & I can't correlate it to any specific event in the logs. Again, we never saw this error -ever- until post-upgrade...

mcampbell@1poin...
mcampbell@1pointcom.com's picture
Joined: 2015/05/20
Points: 0

Again - this and other related errors *never* surfaced until the latest upgrade to Thirdlane Unified Communications Platform 9.1.2.37

Anyone else seeing it in their logs? Any resolution other than hoping it's not an issue?

Thanks in advance...

matthewmalk248
matthewmalk248's picture
Joined: 2015/08/09
Points: 30

I get it just a couple times a day, haven't paid much attention to it.

eugene.voityuk
eugene.voityuk's picture
Joined: 2014/01/28
Points: 90

We are looking into this. I will follow-up results here.

volodya
volodya's picture
Joined: 2017/01/05
Points: 160

Hello everyone!

We just prepared new Asterisk package version 13.25.0-4 to fix this problem. Please run following commands to update and start using it:

  1. yum clean all
  2. yum update asterisk13
  3. service asterisk restart

Make sure to do this outside of business hours as this will drop active calls.

Please let us know in case of any issues.