Topic: engaged tone and voicemail [Comments: 5]
trinitel
Mon, 08/09/2010 - 14:02 | engaged tone and voicemail
Hello,
our customer wants to have engaged tone when on the phone and forwarded to voicemail when the call is not answered.
Is there any way to set this up?
Thanks
Peter
Trinitel Ltd
www.trinitel.co.uk





Tue, 08/10/2010 - 20:25 | Hello, is this even possible
Hello,
is this even possible to set-up? When the voicemail is enabled for extension all calls are automatically forwarded to voicemail when the extension is busy or nobody answers the call. How can I play busy tone when the extension is busy but send it to voicemail when nobody answers the call?
Please advise.
Thanks
Peter
Trinitel Ltd
www.trinitel.co.uk
Tue, 08/10/2010 - 21:15 | use the call forward busy
use the call forward busy option
Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com
Tue, 08/10/2010 - 21:35 | Where can I send the call
Where can I send the call with call forward busy option to get busy tone?
Peter
Trinitel Ltd
www.trinitel.co.uk
Tue, 08/10/2010 - 21:48 | do I have to do all the
do I have to do all the thinking for you? make a feature code that does nothing but runs the Busy() application.
Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com
Tue, 08/10/2010 - 21:56 | sometimes the most obvious
sometimes the most obvious things are the hardest to see :-)
thank you
Peter
Trinitel Ltd
www.trinitel.co.uk