Topic: engaged tone and voicemail [Comments: 5]
trinitel

Mon, 08/09/2010 - 14:02 | engaged tone and voicemail

Hello,

our customer wants to have engaged tone when on the phone and forwarded to voicemail when the call is not answered.
Is there any way to set this up?

Thanks

Peter
Trinitel Ltd
www.trinitel.co.uk

trinitel

Tue, 08/10/2010 - 20:25 | Hello, is this even possible

Hello,

is this even possible to set-up? When the voicemail is enabled for extension all calls are automatically forwarded to voicemail when the extension is busy or nobody answers the call. How can I play busy tone when the extension is busy but send it to voicemail when nobody answers the call?

Please advise.

Thanks

Peter
Trinitel Ltd
www.trinitel.co.uk

eeman

Tue, 08/10/2010 - 21:15 | use the call forward busy

use the call forward busy option

Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com

trinitel

Tue, 08/10/2010 - 21:35 | Where can I send the call

Where can I send the call with call forward busy option to get busy tone?

Peter
Trinitel Ltd
www.trinitel.co.uk

eeman

Tue, 08/10/2010 - 21:48 | do I have to do all the

do I have to do all the thinking for you? make a feature code that does nothing but runs the Busy() application.

Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com

trinitel

Tue, 08/10/2010 - 21:56 | sometimes the most obvious

sometimes the most obvious things are the hardest to see :-)

thank you

Peter
Trinitel Ltd
www.trinitel.co.uk