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Emergency override

Posted by trinitel on Mon, 07/12/2010

To add this feature to inbound route.
There would be field for emergency override number and tick box to enable/disable emergency override.
If for example internet or power is down on customer site and the phones doesn't work you only enable emergency override and the calls forwarded to emergency override number (which already will be added to this field). This usually is managers mobile.

Peter
Trinitel Ltd
www.trinitel.co.uk


Submitted by dozment on Mon, 07/19/2010 Permalink

Could you do that with a operator managed route? You could add a handler for temp mode and set it to the emergency override number. And, set up a feature code to let you change modes.