VoIP and Multi-Tenant PBX for Businesses and Service Providers
Sorry for the basic question, but is a DND function included in TL ?
I am not able to do it working.
Thanks for your help
press the DND button on your phone
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com
Yes, but the customer do not want to use DND button on the phone, but *78 and *79
I prefer to use button instead on feature codes, but in this case i do not have the choice.
When i use linksys phone, *78 activate DND function on the phone. Is it possible to do the same thing with aastra phones ?
Linksys software programs VSC(vertical service codes) into their phones. Even though you dialed *78, its simply pressing the DND button making the phone return a BUSY sip message on an INVITE. So technically, dialing *78 is a crude 3-button approach to just pressing 1 button :).
As far as doing it in the system you could do it this way:
1. setup a feature code to go to voicemail. We prepend 7 to the extension so if your extensions are in the 100s range then the pattern is _71XX with 1 digit getting stripped. Calling 7101 sends it to the voicemail box of 101.
2. Forward your phone to 7+your extension, you could even make a feature code for *78 that does just that. Then *79 would just become a remove forwading script.
obviously this would not stack with forwarding since it _is_ forwarding. Whereas DND from the phone has no impact on forwarding at the PBX level, as it never calls the phone to get a BUSY.
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