Topic: Click to call where extension using follow me / find me [Comments: 6]
diffen
Wed, 07/28/2010 - 15:36 | Click to call where extension using follow me / find me
Hello
A couple of our users are using a extension without any devices registerd. Instead they are using follow me to a cellphone. Works great and the customer are happy.
Now what they installed the Thirdlane dialer and tries to use the click to dial function. Since they dont have a device registered on the extension nothing happends. My question are: is it possible to setup the extension so it will call the cellphone when the user are using the Thirdlane dialer?
I understand that this is not how it was supposed to be used, but it would be nice it we managed to get it working.
Mon, 08/02/2010 - 01:23 | Dialer user identity
How are these users known to the server? Just as the numbers in follow me?
Alex Epshteyn
Third Lane Technologies
Multi-tenant Asterisk PBX
Mon, 08/02/2010 - 13:56 | Hello I have Follow me
Hello
I have Follow me Enabled and then I have selected Ring my phone and the numbers below for" 30 seconds. Further down I have selected ring 1st number: my cellphone number.
It only rings in my Linksys device.
Best regards
Jörgen Andersson
Svenska IP-Telefonibolaget AB
Mon, 08/02/2010 - 14:08 | i think you meant to say 'it
i think you meant to say 'it only originates to my linksys device'. theres no dialplan activity until after the originating channel answers the call.
Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com
Mon, 08/02/2010 - 14:36 | Hello, Hmm ok I guess it´s
Hello,
Hmm ok I guess it´s impossible to get the dialplan activity before the call is orginated in the linksys device?
Best regards
Jörgen Andersson
Svenska IP-Telefonibolaget AB
Mon, 08/02/2010 - 14:54 | no it invites the channel
no it invites the channel before dropping into dialplan. in order to do what you want the entire portal has to be re-written to define the orignation action on click-to-call. There would have to be a stored setting for the user to choose their local device or remote extension. Then if its a remote extension they put in the callback number for that extension. Then the origination method would use chan_local to originate the call Channel: Local/1234567890@from-inside-yourtenant. If it were set to local device then it would use SIP/123-yourtenant as normal.
Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com
Thu, 08/05/2010 - 14:59 | Hello Ok thank you for your
Hello
Ok thank you for your answer Erik.
Best regards
Jörgen Andersson
Svenska IP-Telefonibolaget AB