Topic: Call Park Softkey for Polycoms [Comments: 7]
herron

Tue, 01/04/2011 - 08:28 | Call Park Softkey for Polycoms

I am trying to create the park call soft key on the polycom with the MTE valetparking.

I tried a few things from different people's methods and i still cannot get it to work.

Any ideas?

Thanks,
--Me

eeman

Tue, 01/04/2011 - 18:55 | you just want a button that

you just want a button that calls extension 700?

FWIW you'd still have to transfer the caller first (and possibly listen for your parking position)

Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com

herron

Tue, 01/04/2011 - 20:43 | right. I would like the

right.

I would like the action of the one push button to transfer to 700, they hear the number and then hang up which would complete the transfer.

eeman

Wed, 01/05/2011 - 12:47 | I found this in another

I found this in another forum. it might be enough to get you started on the right track. Also read the administrator guide for your sip version of firmware for more clues..

Ryan Wagoner said:
Dec 04, 10 at 12:41 am
  
I have mine configured to park using the softkey settings. The action
does a phone side blind transfer to 70.
  
  
softkey.1.label=”Park Call”
softkey.1.action=”$FTransfer$$FDialpad7$$FDialpad0$$FDialpadPound$$Cp3$$Chu$”
softkey.1.enable=”1″
softkey.1.use.active=”1″
softkey.1.use.hold=”1″
softkey.1.precede=”0″

with this information and perhaps the softkey for call recording that I made in polycom_local.cfg, it should be enough to get you started.

Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com

eeman

Sun, 02/27/2011 - 04:52 | ok so you owe me a beer (you

ok so you owe me a beer (you can always paypal contributions to my beer fund lol)
efk.efklist.2.mname="callpark"
efk.efklist.2.status="1"
efk.efklist.2.label="Call Park" efk.efklist.2.action.string="$FTransfer$$FDialpad7$$FDialpad0$$FDialpad0$$Cpause4$Changup$"
softkey.2.label="Park"
softkey.2.action="!callpark"
softkey.2.enable="1"
softkey.2.precede="1"
softkey.2.use.active="1"
softkey.2.use.alerting="0"
softkey.2.use.dialtone="0"
softkey.2.use.hold="1"
softkey.2.use.idle="0"
softkey.2.use.proceeding="0"
softkey.2.use.setup="0"

Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com

civey

Thu, 12/22/2011 - 13:47 | Tried to add this

Hello Eric
I tried to add the above callpark entry but it does execute anything when I press the callpark button on the phone during a call. Are there other settings I will have to enable to make this work or does this need to be modified for my version of asterisk(1.6)?

Thanks

xxot

Tue, 05/08/2012 - 19:43 | For some reason Eric's code

For some reason Eric's code doesn't work for me either.

I have tried to do it in next way and it is fine on version 1.6. Tested on Polycom 501 and 650 with SIP version 3.2.4

feature.18.name="enhanced-feature-keys"
feature.18.enabled="1"
efk.version="2"

efk.efklist.4.status="1"
efk.efklist.4.label="Call Park"
efk.efklist.4.use.idle="1"
efk.efklist.4.use.active="1"
efk.efklist.4.use.alerting="1"
efk.efklist.4.use.dialtone="1"
efk.efklist.4.use.proceeding="1"
efk.efklist.4.use.setup="1"
efk.efklist.4.action.string="$FTransfer$$FDialpad7$$FDialpad0$$FDialpad0$$FDialpadPound$$Cp4$$Chu$"

softkey softkey.4.label="Park"
softkey.4.action="$FTransfer$$FDialpad7$$FDialpad0$$FDialpad0$$FDialpadPound$$Cp4$$Chu$"
softkey.4.enable="1"
softkey.4.precede="1"
softkey.4.use.active="1"

eeman

Tue, 05/08/2012 - 19:46 | thats not possible.. the 501

thats not possible.. the 501 will not load 3.2.4, its simply not compatible. verify the phone's firmware version on the phone, then look to see if a park softkey appears in your list

you're also missing most of the commands or have given them the wrong name. I _seriously_ suggest you re-read my post and example and see how badly you renamed them.

Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com