Topic: Call Detail Records in Admin Interface [Comments: 5]
k3leland

Mon, 05/03/2010 - 17:02 | Call Detail Records in Admin Interface

I cannot view Call Detail Records in the Administrator Interface.

I navigate to Call History -> Call Detail Records -> Select and I get nothing but a javascript error:

Error in Safari:
TypeError: Result of expression 'document.mainForm.rpage' [undefined] is not an object.

Error in Firefox:
document.mainForm.rpage is undefined
[Break on this error] document.mainForm.rpage.value = 1;

k3leland

Tue, 05/04/2010 - 00:02 | PBX Manager 6.0.1.81

PBX Manager 6.0.1.81

k3leland

Tue, 05/04/2010 - 00:03 | Same story on the user

Same story on the user interface: User Portal 2.1.5.81

k3leland

Wed, 05/05/2010 - 19:51 | ping.

ping.

eeman

Wed, 05/05/2010 - 20:35 | i dont get this problem in

i dont get this problem in firefox. it must be a MAC issue. I have viewed CDR in firefox on ubunto and on windows without issue.

Erik Smith
CTO
BluegrassNet Voice
dCAP
Thirdlane Support by BluegrassNet Voice
eeman at bluegrassnetvoice dot com

k3leland

Wed, 05/05/2010 - 20:54 | Config Error

I had a configuration error.

System Settings -> CDR Settings -> Call Detail Records display ->
When displaying records select them from:
CSV Text File

Of note I got that javascript error on Safari & Firefox on MAC, Firefox on Linux, and IE on Windows XP. A better error message would be good but obviously this is very low priority....

Thanks for your help Erik!