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mike.clark
mike.clark's picture
Joined: 2009/10/29
Points: 0

Asterisk 1.6 allows you to specify multiple files to play insequence for periodic-announcement on queues. It would be great for Thirdlane to support this capability. We have a brand new customer who loves the system, but not the fact that I have to go edit queues.conf behind the scenes to support this feature.

eeman
eeman's picture
Joined: 2007/11/06
Points: 290

we will consider it for the queue overhaul planned in thirdlane.

thirdlane currently does not support queues with 1.6 except by adding a sip channel directly to the queue for 24x7 membership. Agents are not supported in 1.6.

you dont have to edit queues.conf manually, theres a little square box for other options that you can define things there that do not conform to the check boxes. Currently monitor-type and a few other default features (music instead of musiconhold, non-existent ring strategies) have 1.2ism's remaining.

Erik Smith
dCAP
Thirdlane/Asterisk Support available
esmith.bgnv@gmail.com

mike.clark
mike.clark's picture
Joined: 2009/10/29
Points: 0

I added scripts for dynamically logging in, out and pausing of queues, so we have that part covered. Adding the periodic announcement in the additional options box would be fine *if* the gui didn't intercept on re-display and try to use the values on the drop down instead of displaying in the additional options box.