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French Characters in Welcome Email

Posted by Dougster on Fri, 02/19/2021

Hi
We are customising the welcome email for some of our french clients.

It seems that the welcome email will not work if it contains any french characters. Example the word 'Téléphone' which would be handy to use. Would anyone have any suggestions on how to get around this? Escape characters or something?
Thanks


Submitted by volodya on Mon, 02/22/2021 Permalink

Hello Dougster,

Thank you for sharing your experience. We were able to reproduce the problem and will look into it.